Important Same Seat Ticketing Information for the Hyundai A-League 2016/17 Semi Final between Sydney FC and Melbourne City/Perth Glory.
SAME SEAT MEMBERS
Q: How do I purchase my same seat from the regular Hyundai A-League season?
A: Enter your member password which was sent via email into the password box displayed on the event page by clicking here
Q: I am a ticketed member and have not received the email, what is my password?
A: The password is your barcode number on your membership card which is printed along the barcode.
Q: I am a non-ticketed member and have not received the email, what is my password?
A: Your password is your first name followed by your member number.
Q: How long do I have to purchase my same seat?
A: You will be able to purchase your same seat from 10am (AEST) Saturday 22 April to 10am (AEST) Monday 24 April
Q: Can I purchase tickets on behalf of other reserved seat members?
A: Yes, however all passwords must be from consecutive seats if you wish to purchase in one transaction. You will need to enter the members password for each seat you wish to purchase.
Q: Can I purchase my same seat during the Football Family pre-sale?
A: No, your same seat can only be purchased during the Member pre-sale. You will still have access to the Football Family pre-sale using your password if you would like to purchase additional tickets during this time.
Q: How do I purchase additional tickets?
A: Additional tickets must be purchased in a separate transaction and is unlikely to be seated next to your reserved member seat.
Q: I do not want to purchase my same seat, can I purchase other tickets?
A: Yes, you can purchase up to 10 tickets per transaction on a best available basis by clicking here
Q: My receipt of purchase does not state that I have purchased my same seat
A: The ticketing system will not display your seat numbers on your email confirmation; it will only display the dollar amount of your purchase. Once the General Public tickets go on sale you will receive a $0.00 confirmation showing your same seat information with your tickets.
Q: I purchased my same seat and I still have not received my ticket
A: All tickets will be sent after the General Public on sale which is 5pm (AEST) Monday April 24.
Q: I’m having trouble purchase tickets, who do I contact?
A: Please contact FFA by calling (02) 8020 4000 or sending an email to email@example.com