Holiday Clinics FAQ's

 

BASIC DETAILS


Sydney FC's vision for our Community school holiday clinics is:

“To provide an environment that builds confidence and encourages both boys and girls of all abilities to have fun playing football. We will promote the importance of respect and teamwork, whilst focusing on developing and improving their individual skills such as Striking the Ball, First Touch, 1 v 1 and Running/Dribbling with the Ball."

As every participant has access to a ball and many fun football related games are played during each session. We also ensure the following:

1. Opportunity to work on the 4 core skills of the development process; striking the ball, first touch, dribbling/running with the ball, and 1v1 situations

2. Opportunity to get as many touches on the ball as possible. The Sydney FC coaching staff firmly believe this is fundamental for a child’s development.


Q. What are the basic timings for each day at the clinic?

Clinics run from 9.00am to 3.00pm.  First day starts at 8.30am for registration and kit allocation.

  • 9:00am-9:05am: Roll Call         
  • 9:05am-10:30am:  Football Session
  • 10:30am-11am: Morning Tea
  • 11am-12:30pm: Football Session
  • 12:30pm-1:30pm: Lunch
  • 1:30pm-3pm:  Football Session
  • 3pm: Parent Sign-Out


Q. What happens after I book online, or send in an application form?

Once your booking is processed, you will be sent an automated confirmation email with full details of the purchase. You will then receive an email in the days leading into the clinic with all the arrival information that you need to know.
 

Q. What does my child need to bring with them each day?

  • Football boots
  • Shin pads
  • Sunscreen (we provide additional sunblock on-site)
  • Morning tea and lunch
  • Water bottle (we provide additional water on-site)
     

Q. What clothing should be worn on the first day?

Any clothing can be worn on the first day. The children will be given their training kit on the first morning of the clinic, which they can put on straight away and wear for the duration of the clinic.
 

Q. Are lunch or snacks provided?

Participants will need to bring their own lunch and snacks in a clearly marked lunch box or bag. We request that you do not bring any foods containing nuts or nut products. We will provide access to water but please bring your own drink bottle each day.
 

Q. What is the process around allocating children into groups?

Each child will be put into a group with other children of same/similar age.  You can also request your child be put into a group with their friends of similar age when registering online.  On the first day, the coaches will assess the skill level of the group to ensure the children are in the appropriate group, and changes can be made following this if required.


Q. Can the parents stay at the clinic during the day?

Parents are welcome to stay and watch. All children will be completely supervised for the whole day so there is no need for you to stay if you have other commitments.


CANCELLATIONS

Q. Does weather affect if the clinics run or not?

All parents will be notified by 8am via text message if there is a need to cancel a clinic for the day due to weather.  

If during the day we are unable to work around any weather issues that come in suddenly, then parents are sent a text message requesting pickup of their children from the venue, but we try to avoid this as best we can as we understand the majority have daily commitments. 

In the case of wet weather, we bring the children in under cover for heavy downpours, but clinics generally proceed if only scattered showers.

In the case of hot weather, the team carefully assess the temperature on an hourly basis and provide additional drink and shade breaks, as well as extended morning tea and lunch break if necessary. We also insist on the wearing of hats, constant water re-fills and re-application of sunscreen at each break.


Q. Can I get a refund if the clinic is cancelled?

In the circumstance that the clinic is cancelled due to weather, fees will be credited to the next school holiday clinic. Please note that refunds are not available and credits not used at the next school holiday clinic are forfeited.

  • 3 day wet weather cancellation = $200 credit*
  • 2 day wet weather cancellation = $120 credit
  • 1 day wet weather cancellation = $40 credit

Credits are not pro-rated if a clinic is cancelled during the day. If there is more than one and a half hours play, no credits are applied. If there is less than one and a half hours play, a full day credit will be issued.

*$295 refund if apparel not worn.

Note some of our holiday clinic venues have indoor facilities, and in the circumstance the clinic moves indoors, the kid’s would need to wear indoor shoes or runners.


Q. What if my child is sick/injured?

If a child is ill and cannot make it to 1, 2 or 3 days of the clinic, we can provide a credit to the next holiday clinic on the presentation of a medical certificate. If you are unable to use a credit in the current or next holiday period and you would like a refund, then we will require a copy of a medical certificate covering the period the child is ill/injured to be emailed to community@sydneyfc.com 

 

TECHNICAL ISSUES

Q. I am having trouble registering online, what can I do?

Although we don’t anticipate many problems, our IT provider has suggested that a simple change of browser may help in any problems experienced with website functionality. Chrome and Firefox browsers tend to be the most effective.
 

Q. Why can’t I see all clinics in the registration page list?

To allow us to effectively allocate preferences, groups and organise kit and coaches for each player, clinic registration closes at 3.00pm the business day prior to the first day of each clinic.

 

PRICING & BOOKINGS


​Q. I want to register more than one of my children, are any discounts available?

Yes, Sydney FC is happy to offer a 10% discount for 2 siblings and a 15% discount for 3 siblings or more.*
 

Q. Am I eligible for a discount if I am a Sydney FC Member?

Yes, all 2016/17 financial members are eligible for a 10% discount. Note that Junior Blues members are not eligible for a discount as this is a free membership.
 

Q. Is there a payment plan available?

No.  Sydney FC are only able to accept full payment upon registration
 

Q. Can I book a clinic for 1 or 2 days only?

Sydney FC clinics are 3 full days in duration.  Due to demand, operationally we are now unable to offer variations to the full 3 day program.

 

CHILD SAFETY


Q. Do I need to sign my child in/out each day?

On the first morning, parents will be required to arrive at 8:30am to sign their child into the program and collect each child’s kit. For the second and third day, coaches will take roll call of their group at 9.00am each morning. 

At the end of each day, you will need to collect your child from their coach and sign your child out.

If you would like your child to make their own way home, written approval is required by way of letter or email to community@sydneyfc.com prior to the clinic commencing
 

Q. Do all the staff have Working with Children Checks?

Yes, Sydney FC check all coaching staff and supervisor’s Working with Children Check status prior to employment


Q. What do I need to do if my child has a medical condition or any allergies?

During the enrolment process, parents will be asked if their child suffers from any medical condition, has any allergies or requires any medication. This information will allow us to ensure that the required care is given to your child if need be.

Any medication that requires assistance when being administered should be declared and signed in and out by an authorised adult each day. Medication should be in its original packaging and clearly labelled with the participant’s name and clear instructions on use.

If a child suffers from learning or behavioural difficulties, the parent should flag their specific needs with relevant coaching staff to ensure successful inclusion in the clinic.
 

Q. What happens if a child gets sick or injured during the clinic?

Where required, first aid will be administered for minor injuries to the child and ensure that they are fit to return to play. If the child is not fit to return to play, the child will be supervised until they recover or until an authorised adult arrives to collect the child. In the event that the issue is serious, Emergency attention will be sought immediately and the parent/guardian will be informed as soon as possible.

Where First Aid is administered, an Incident/Accident form will be completed and signed by the attending staff member. The parent/guardian will need to sign this form when they collect the child to ensure they have acknowledged the incident has occurred.

A credit of equivalent amount will be provided to be used at the next school holiday clinic. I.e. if they miss out on two days, they can come to two days of another clinic, but will not be provided with a new kit. Please note that refunds are not available.